Our standard processing time for most orders is 2-3 business days, followed by an additional 5-7 days for shipping, depending on your location. We utilize third-party carriers such as FEDEX, UPS, & USPS for shipping. To ensure timely delivery, please ensure that your address is accurately entered, including all necessary details such as street numbers, abbreviations, buildings, and apartment numbers. Please note that 81TRAE and its subsidiaries are not liable for lost, stolen, incorrectly addressed, or misplaced packages. Once your package has been dispatched from our headquarters and is in the hands of the carrier, we relinquish control over its delivery. For further assistance, please contact the relevant carrier. For returns please click on the returns policy.